Continental or UK? Some of our shoes are sized using Continental sizing. If you are unsure how to convert your shoe size to or from a Continental size then use our chart below
This offer applies to our standard Mainland UK delivery only.
Please note that working days are Monday to Friday (except Bank Holidays).
Typically your order will be dispatched on the next working day after you have placed your order.
The delivery charge remains the same regardless of the number of items ordered.
* Please note for this service we will require a signature to confirm receipt of order
Currently we only deliver to mainland UK, Southern and Northern Ireland and the Channel Islands. Unfortunately we do not have the facilities to deliver outside these areas or to BFPO or PO BOX addresses.
We want you to be entirely happy with your Big Shoe Boutique purchase. If you are at all dissatisfied with your purchase, for whatever reason, please return the same, unworn product to us within 28 days of delivery and we will refund the cost of the goods and any postage costs incurred.
Returns can be sent by post, in the original packaging including the outer box, to:
Big Shoe Boutique Returns Department BPL House 880 Harrogate Road Bradford West Yorkshire BD10 0NW
The above is in addition to your statutory rights, which remain unaffected, but we shall not be liable to you or any third party for any indirect or consequential loss or damage.